Privacy Policy
Update date: Jul 28, 2022

Effective date: Aug 4, 2022

In case of any questions, opinions or suggestions about the Policy or personal information protection, please contact us in the following ways. Under normal circumstances, we will give a reply within 7 working days.

Email: [email protected]

Tel.: 86-020-8698 6911


Your trust is very important to us. We are well aware of the importance of personal information to you. We will take effective measures to protect the safety and controllability of your personal information in accordance with laws and regulations. (hereinafter referred to as "we" or "us") pays attention to protecting users' personal information and personal privacy. This Privacy Policy contains the terms regarding personal information (hereinafter referred to as "Information") between us and Users (hereinafter referred to as "You") in relation to the use of in different language versions and in different terminals.

Especially, the Policy does not apply to the services provided by any other third party for you that shall be subject to the privacy policy separately explained by it to you.

Before using our products or services, please read and understand the Policy carefully to help you understand how to protect your privacy right, especially the clauses marked in italics/bold/underline in bold. You should start using our products or services after confirming that you fully understand and agree with the Policy. Please focus on the important clauses hereof (possibly) closely related to your rights and interests that have been clearly marked to remind you. In case of any questions about the Policy, you can temporarily stop using our products or services and contact us through the contact information published by us. Your use of the services provided by us means that you have agreed with our collection, processing, storage, use, and protection of your personal information in accordance with the Policy.

This Privacy Policy will be translated into different language versions through translation software, including but not limited to English, Japanese, French, Spanish, etc... Should there be any conflict between the different language versions, the English version shall prevail.

The Policy will help you understand:

    A. Collection and Use of Information
    B. Use of Cookie and Similar Technologies
    C. Sharing, Transfer, and Public Disclose of Information
    D. Protection of Information
    E. Processing of Minors' Information
    F. Global Transfer of Information
    G. Update of the Policy

A. Collection and Use of Information

In order to realize the business functions of, we need to collect your personal information. The following will list in detail the personal information you voluntarily provide during the product and/or service process to realize the basic business functions of and the personal information that is collected for the realization of this function. If you refuse to provide the personal information required for realizing a certain function, you cannot use such a function. Note: If you provide the personal information of another person, please ensure that you have obtained authorization from such person.

    (I) Information you provide to us
If you are a representative or employee of any Buyer or Seller or a sole trader Buyer or Seller:

        1. You will be asked to provide certain contact information, including name, address, phone number, email address, job title and department;

        2. You will be asked to provide certain identity information, tax registration and/or related information about your business, such as your company name, business type, and industry, corporate registration details and information about your business license;

        3. If you are a Seller we will also ask you to provide details about the goods and products that you intend to sell via the Platform and details about your sales/transactions on;

        4. If you are a Buyer we will also ask you to provide details or preferences about the goods and products that you may be interested in buying via the Platform and any details or preferences relevant to your purchases;

        5. We will process any information provided to us in connection with disputes or to support complaints in connection with the Platform or goods and/or services purchased via the Platform. Please note, Buyers and/or Sellers may submit complaints regarding the products and services on the Platform and/or disputes between the Buyers and Sellers to the Platform and under such circumstances, we will process data provided to us by Buyers and/or Sellers that is relevant to the disputes or complaints submitted. This may include health data of end-users (which may include minors as applicable) of products purchased on the Platform to the extent relevant to the disputes or complaints that are being reviewed by the Platform and to the extent that the individual(s) has provided their explicit consent to their data being shared with us for the purposes of handling the complaints and/or settling the disputes.

        6. Information you submit to the Platform for publication may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.

    (II) Information that we collect automatically
        1. If you contact us (such as via our customer services department chat service, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity.

        2. We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.

        3. We will collect details of user activities, transactions and interactions on the Platform including information relating to the types and specifications of the products and services purchased, pricing and delivery information, dispute and complaint records, communications between users and any information disclosed in any discussion forum.

        4. If you visit our Platform, we will automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered as personal information under applicable data protection laws. Specifically, this information may include IP addresses, device type, unique device identification numbers, browser type, geographic location, browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather statistical information about the Platform and visitors to the Platform including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions, and unique visitors. Collecting this information enables us to better understand the visitors who come to our Platform, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Platform. Some of this information may be collected using cookies and similar tracking technology, as explained further “COOKIES”below.

    (III) Use of personal information
We collect and use your personal information for the following purposes:

        1. We may use your personal information to verify your identity, to prevent, detect, and investigate possible frauds or acts endangering security or violating laws or agreements with or policies or rules of us or affiliates, and protect the legitimate rights and interests of you, other users, us or affiliates;

        2. We will invite you to participate in surveys about our products and services, to improve your user experience and our service quality.

        3. We may combine personal information and transaction information from a certain service with information obtained from other services for comprehensive statistics, analysis or processing, to provide you with more personalized services.

        4. If the information you provide includes the personal information of other users, you need to ensure that you have obtained legal authorization before providing such personal information on If children's personal information is involved, you need to obtain the consent of guardians corresponding to such children before publishing. Under the foregoing circumstance, guardians have the right to contact us through the contact information set forth herein and require us to correct or delete the content involving children's personal information.

        5. Other purposes approved or authorized by you.

B. Use of Cookie and Similar Technologies

This section explains how we use cookies and similar technologies (we'll refer to them collectively as "cookies") to recognize you when you visit our Platform. It explains what these technologies are and why we use them, as well as your rights to control them.

What are cookies?
A cookie is a small amount of data that is sent to your browser and stored on your computer's or mobile device’s hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or mobile device to access the Platform, our web servers will be notified of your visit to the Platform and in turn we may have knowledge of your visit and the pattern of your usage.

Cookies set by the website or app owner (in this case, are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

Cookies can also be categorized as session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Platform). The session cookies use encrypted data to authenticate you. The persistent cookies do not store account numbers or passwords. We use both session cookies and persistent cookies.

Why we use cookies?
We use first and third-party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Platform to operate, and we refer to these as "essential" or "strictly necessary" cookies. First-party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use.

In addition, we also use social media cookies. You may register for Platform membership and "share" Platform content through social media such as Facebook and Twitter. Sometimes we embed videos from websites like YouTube. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.

We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions. We use first and third-party cookies for these purposes.

Cookies we use
The specific categories of first and third party cookies served through our Platform and the purposes they perform are described in the table below (please note that the specific cookies served may vary):

Essential Cookies: These cookies are strictly necessary for enabling access and use of our Platform. They provide necessary functionality to ensure the proper performance, security and functionality of our Platform. These cookies cannot be disabled.

Providers: https://www.

Statistical Cookies: Statistical cookies including analytics cookies collect information in aggregate form to help us determine and understand how users interact with and use our Platform. We use this information to help us to improve and optimize our Platform and its security.

Providers: https://www.
Google Analytics (please see below for further information)

Personalization and Service Cookies: These cookies are used to remember your computer or mobile device when you visit a website. They remember your registration and login details and your settings and preferences such as language and region. They are also used to ensure you don’t have to login every time you use your browser to comment on articles and to ensure interactive services work effectively. Personalization cookies are also used to recommend content we think you'll be interested in by serving and measuring relevant advertising, based on what you've looked at before.

Personalization cookies may also include social media cookies which are used to enable you to log into our Platform using your social media accounts and to share pages and content that you find interesting on our Platform through third party social networking and other websites. These cookies may also be used for advertising purposes too.

Providers: https://www.

Marketing Cookies: Marketing cookies help us to ensure that provide you with more targeted and relevant marketing. We will also use marketing cookies to evaluate the effectiveness of our marketing communications by monitoring open rate and conversions.


What about other tracking technologies, like web beacons?
Cookies are not the only way to recognise or track visitors to our Platform. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Platform or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Platform to another, to deliver or communicate with cookies, to understand whether you have come to our Platform from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

How can I control cookies?
You can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the Platform or the "privacy setting" of your device. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. If you adjust the privacy setting in the browser, your device will continue collecting data unless you adjust the privacy setting of the device and vice versa.

You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website, but your access to some functionality and areas of our website may be restricted, and preferences that are dependent on cookies may be lost.

Google Analytics (More information) Our Platform uses Google Analytics, an internet analytics service provided by Google, Inc. ("Google"). Google's cookies allow us analyze use of the Platform by telling us which pages our users are viewing, which ones are most popular, what time of day our Platform are visited, if users have previously visited our Platform, from which website users are redirected to our Platform were and the like. The data generated by the cookie about your use of the Platform will be transmitted to Google and stored by Google on servers in the United States.

The Platform uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. The non-truncated IP address are only exceptionally transmitted to Google’s servers in the US and then truncated there.

Google uses the data on behalf of to evaluate your use of the Platform, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google. For more information about Google Analytics cookies, visit:

o the Google Help pages and Privacy Policy: Google Privacy Policy:; and
o the Google Analytics Help Center:

The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website. Through the add-on "Google Analytics Opt-out" you can through your current web browser opt-out to the use of Google Analytics from then on: More information can be found here:

C. Sharing, Transfer, and Public Disclose of Information

    (I) Sharing

We will not share your personal information with any company, organization or individual, except:

        1. Sharing under statutory circumstances: We may share your personal information externally in accordance with laws and regulations, needs for litigation dispute resolution, or requirements stipulated by administrative or judicial organs in accordance with the law.

        2. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

        3. Sharing in the case of your active choice: We will, according to your choice, share with the related product or service providers the information disclosed by yourself or we can obtain from other legal public channels, and the necessary information related to transactions in your orders through to fulfill your transaction and after-sales service needs.

        4. Sharing with affiliates: For our ease of providing you with products and services based on your account, recommending information that may be of interest to you, and protecting your personal and property safety from infringements, your personal information may be shared with our affiliates and/or their designated service providers. We will only share necessary personal information, subject to the purposes stated herein. If we share your sensitive personal information or any affiliate changes the purpose of using and processing personal information, we will again ask for your authorization and consent.

        5. Sharing with authorized partners: In order to provide you with more complete and high-quality products and services, certain services of will be provided by partners. Therefore, we may entrust authorized partners to provide you with certain services or perform functions on behalf of us. We will only share your information for the legal, legitimate, necessary, specific and clear purposes stated herein. Authorized partners can only have access to the information required for their performance of duties and cannot use such information for any other purpose.

Currently, our authorized partners include:

          1) Providers of advertising monitoring, data statistics, and data analysis services

Unless with your permission, we will not share your personally identifiable information with partners providing advertising and analysis services. We will entrust such partners to process information related to advertising coverage and effectiveness, but will not provide your personally identifiable information, or we will process such information in an unidentifiable manner. Such partners may combine the above-mentioned information with other data they obtain legally to implement advertising services or decision-making suggestions entrusted by us.

          2) Suppliers, service providers and other partners

We will send information to suppliers, service providers, and other partners that support our business, including those providing technical infrastructure services, software and hardware products and services, system products and services, analyzing how services are used, measuring the effectiveness of advertising and services, providing customer services and payment convenience, conducting academic research and surveys, and offering third-party products embedded in services of that are required for login through and use of authorized software.

We will take technical measures to process sensitive personal information, and realize disconnection from specific information such as identity, so as to make specific individuals unidentifiable. If you refuse our partners' collection of personal information necessary to provide services in providing services, you may not be able to use the services of provided through such partners.

          3) If you participate in a lottery or similar advertising promotion, when or related prize and product suppliers need to send the relevant prizes and products to you, as you are the recipient, your information (name, phone number (including mobile phone number), and address) will be provided for express service companies such as overseas express UPS and DHL (subject to the information displayed on the webpage) or related suppliers.

    (II) Transfer

We will not transfer your personal information to any company, organization or individual, except:

        1. Sharing with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
        2. In the case of merger, acquisition, asset transfer, bankruptcy liquidation or similar circumstances, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by the Policy, otherwise we will require such company or organization to ask you for authorization and consent again.

    (III) Public disclosure

Your personal information is an important part of services we provide for you. We will assume the obligation to keep your information confidential in accordance with laws. We will publicly disclose your personal information only under the following circumstances:

        1. After your explicit consent is obtained;
        2. Disclosure based on laws: We may publicly disclose your personal information under mandatory requirements of laws, legal procedures, litigations, or competent government authorities.
        3. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of, or to protect the personal and property safety of users or the public from infringements, we may disclose your personal information in accordance with laws and regulations or with your consent.
        4. In accordance with laws and reasonable business practices, when we plan to merge with or be acquired by other companies or conduct other capital market activities (including IPO and bond issuance), and we need to accept due diligence from other entities under other circumstances, we will provide your information for necessary entities, but we will require such entities to take reasonable measures to keep your personal information confidential by signing confidentiality agreements with them.
        5. may disclose and share with third parties with a cooperative relationship the big data analysis information excluding identify contents upon statistical processing.

    (IV) Examples involving the embedding of third-party codes and plug-ins to transmit personal information are listed as follows:

In order to enable you to use the above-mentioned services and functions, plug-ins from authorized partners or other similar applications will be embedded in our applications. When a third party provides you with products and services, it may get the following permissions. Please carefully read and abide by the third party's user agreement and privacy policy.

Google Ads
Release advertisements on Google search result page online
For more information, please visit:

Synchronize product videos uploaded in the background to major platforms
For more information, please visit:

Synchronize product videos uploaded in the background to major platforms
For more information, please visit:

Provide logistics services for trading users
For more information, please visit:

Provide logistics services for trading users
For more information, please visit:

Some third-party plug-ins or similar applications that we embed may collect your personal information. If you use the services provided by such third parties in our services, you agree that they will directly collect and process your information. The embedment of third-party plug-ins may vary according to individual services. For the details on the embedment of third-party plug-ins in a specific individual service, please visit the corresponding service page and check the specific terms and relevant pages for each individual service. You can also choose to contact us through contact channels set forth herein. We will give a reply within 7 working days.

The above third-party social media or other services are operated by the relevant third parties. Your use of such third party social media services or other services (including any information you provide for such third parties) must be subject to such third parties' own service terms and information protection statements (not the Policy). You need to carefully read such terms and statements. The Policy only applies to the personal information we collect, but does not apply to the services provided by or information usage rules of any third party. If you find any risk in such third-party social media or other services, it is suggested that you should terminate the relevant operations to protect your legitimate rights and interests and contact us in a timely manner.

D. Protection of Information

    (I) To protect your information security, we strive to adopt physical, electronic and administrative security measures that meet industry standards to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to ensure no collection of personal information that has nothing to do with the realization of service functions.

    (II) Your information and data collected by may be stored and processed at the location of our company and/or our affiliates, or at the place of an entity that must know such information in our opinion.

    (III) When using services of, you will inevitably disclose your personal information to potential counterparties. Please properly protect your personal information and provide it to others only when necessary. If you find any leakage of your personal information, please contact our customer service personnel immediately so that we can take corresponding measures.

Public information refers to any information that you voluntarily share publicly. Anyone can view or access such information during the use and non-use of Please note that the information you voluntarily share when using our services may involve personal information of you or others or even sensitive personal information. Please consider more carefully whether to share or even publicly upload the relevant information during the use of our services.

The internet environment is not completely secure. We will do our best to ensure the security of any information you send to us. If our physical, technical, administrative or protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information and damage to your legitimate rights and interests, we will bear the corresponding legal liability.

    (IV) After the occurrence of an information security incident, we will, as required by laws and regulations, promptly inform you of: basic information and possible impact of the security incident, handling measures we have taken or will take, suggestions that you can independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the information related to the incident by email, letter, telephone, and push notification. Where it is difficult to inform information entities one by one, we will issue an announcement in a reasonable and effective way.

Meanwhile, we will also proactively report the handling of information security incidents in accordance with the requirements of regulatory authorities.

E. Processing of Minors' Information

Products, websites and services of are mainly for adults, so we neither target minors (the age of minors is determined by laws of your country and cultural practices of each country and region), nor deliberately collect personal information of minors. Meanwhile, we earnestly invite guardians to actively participate in and pay attention to activities, interests and hobbies of minors. will delete any discovered personal information of minors collected without the prior consent of their guardians.

F. Global Transfer of Information

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored in the territory of the People's Republic of China. You understand and agree that since we provide products or services through resources and servers all over the world, it means that, on the premise of complying with applicable laws and regulations on cross-border transmission of personal information, we may, as per actual needs of our company's operations, store the information collected under the Policy on servers in countries/regions other than Chinese mainland, or provide part/all of your personal information for affiliates outside Chinese Mainland, and third parties outside Chinese Mainland that have a cooperative relationship with our affiliates.

Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is under sufficient and equal protection as that within the territory of the People's Republic of China. For example, we will ask for your consent to cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer. If you disapprove the export of information or you want to know more information, please send an email to [email protected]. We will take proper measures in accordance with your email, but the authorized software and online services we provide may not be used due to your disapproval of the export of information.

G. Update of the Policy

In order to provide you with better services, our business may change from time to time, and the Policy will be adjusted accordingly. Without your explicit consent, we will not restrict your rights enjoyed in accordance with the Policy. We will issue any change in the Policy on this page.

For major change, we will provide more notable notices including reminding you of relevant updates by sending an updated version on or otherwise. Please visit to keep abreast of the latest privacy policy. Under the aforementioned circumstances, if you continue to use our services, it means that you agree to accept and be bound by the revised Policy.

For the purpose of the Policy, major changes include but are not limited to:

        1. Major changes in our service modes, such as the purpose of processing personal information, the type of personal information processed, and the way of using personal information;
        2. Major changes in our control right and other aspects, such as changes in information controllers caused by mergers and acquisitions;
        3. Changes in main objects of personal information sharing, transfer or public disclosure;
        4. Major changes in your right to participate in the processing of personal information and the way of exercising such right;
        5. Changes in our department responsible for personal information security, contact information and complaint channels;
        6. Existence of high risks shown in the impact assessment report on personal information security.

If you disapprove such changes, you can choose to stop using services of; if you continue to use services of, it means that you have fully read, understood and agreed to be bound by the revised Policy. We will also archive the old version of the Policy. If you need to check the old version, you can contact us through the above contact information.

In making any modification, we will put your satisfaction first. Finally, you are encouraged to check our privacy policy every time when you use services of